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FAQs View all faqs

Looking for more information on Xīn and Voltaire? Below are some of our most frequently asked questions.

• HOW DO I ENJOY XĪN AND VOLTAIRE?
  Enjoyed alfresco by the pool or at garden party; savoured during a dinner party or as a digestif to extend the evening. Your pleasure, your rules.
• DO YOUR SORBET COCKTAILS CONTAIN ALCOHOL?
  Yes. Our sorbet cocktails contain between 7%-10% ABV, which is approximately a single measure of alcohol in each serving (1 unit per 125ml sorbet). Therefore, the sorbets are not suitable for pregnant women. Please enjoy responsibly. Drinkaware.co.uk for the facts.
• CAN I CANCEL/RETURN MY ORDER?
  No. Our products cannot be returned once they have left the depot. If you experience any issues with your order, please get in touch with us by email at contact@xinandvoltaire.com.
• HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
  Your order will be delivered on your chosen delivery day. Once your order has been processed, you will be notified by the courier when it is ready for dispatch and given a delivery window.
• WHEN SHOULD I STORE MY PRODUCTS IN THE FREEZER?
  Immediately. We take great care in packaging your Xīn and Voltaire sorbet cocktails, so they remain frozen from when they leave our freezers to when they arrive at your door. As our sorbet cocktails contain a high alcohol level, they will melt quicker than standard ice creams or sorbets. Once you have opened your box, enjoy your Xīn and Voltaire sorbet cocktails immediately or transfer them into the freezer.